Evaluating stories in narrative-based interfaces

  • Authors:
  • Daniel Gonçalves;Joaquim A. Jorge

  • Affiliations:
  • Universidade Técnica de Lisboa, Lisboa, Portugal;Universidade Técnica de Lisboa, Lisboa, Portugal

  • Venue:
  • Proceedings of the 11th international conference on Intelligent user interfaces
  • Year:
  • 2006

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Abstract

Traditional ways to help users organize and retrieve their documents don't scale well, nor do they properly handle non-textual documents. This paper evaluates narrative-based interfaces as a natural and effective alternative for document retrieval. We have identified what shape document-describing stories take, and what contents to expect. This led to an interface that is able to capture stories, and a knowledge-based infrastructure to understand them. A prototype of the interface was used to validate narrative-based interfaces, with emphasis on story accuracy. To this end, we collected thirty stories whose contents were then compared to the documents they portrayed. Results allow us to conclude that, for the most part, such stories are trustworthy enough to allow humans to retrieve documents reliably (81%-91% of all information is correct). We also confirmed that stories told to a computer are similar to those told to human interviewers.