Text summarizer in use: lessons learned from real world deployment and evaluation

Authors:
Mary Ellen Okurowski;Harold Wilson;Joaquin Urbina;Tony Taylor;Ruth Colvin Clark;Frank Krapcho
Affiliations:
Fort Meade, MD;Fort Meade, MD;Fort Meade, MD;SRA Corp., Linthicum, MD;Clark Training & Consulting, Dolores, Colorado;Kathpol Technologies Inc., Elkridge, MD
Venue:
NAACL-ANLP-AutoSum '00 Proceedings of the 2000 NAACL-ANLPWorkshop on Automatic summarization - Volume 4
Year:
2000

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Abstract

Much of the historical and current summarization literature has been technology-centered with the questions posed and answered having implications for technology development. Though commercial summarization products have appeared in the market place and developers continue to explore new summarization areas, few papers have been user-centered, examining summarization technology in-use. In this paper, we show how applied work and the knowledge gleaned about technology in-use can temper theoretical considerations and motivate as well as direct development likely to result in higher return on investment.