Social goals in conversational cooperation

Authors:
Guido Boella;Rossana Damiano;Leonardo Lesmo
Affiliations:
Universita' di Torino, Cso Svizzera, Torino, Italy;Universita' di Torino, Cso Svizzera, Torino, Italy;Universita' di Torino, Cso Svizzera, Torino, Italy
Venue:
SIGDIAL '00 Proceedings of the 1st SIGdial workshop on Discourse and dialogue - Volume 10
Year:
2000

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Abstract

We propose a model where dialog obligations arise from the interplay of social goals and intentions of the participants: when an agent is addressed with a request, the agent's decision to commit to the requester's linguistic and domain goals is motivated by a trade-off between the preference for preventing a negative reaction of the requester and the cost of the actions needed to satisfy the goals.