Structured observation: practical methods for understanding users and their work context

Authors:
Susan M. Dray
Affiliations:
Dray & Associates, Minneapolis, MN
Venue:
CHI EA '97 CHI '97 Extended Abstracts on Human Factors in Computing Systems
Year:
1997

Citing 4
Cited 0

Making customer-centered design work for teams

Communications of the ACM
A day in the life: studying context across cultures

International users interface
A day in the life of a family: an international ethnographic study

Field methods casebook for software design
Design at Work: Cooperative Design of Computer Systems

Design at Work: Cooperative Design of Computer Systems

Quantified Score

Hi-index	0.00

Visualization

Abstract

This tutorial will focus why and how to do observations of users in their own worksite. It will introduce practitioners how to use ethnographic tools, and how to apply what they find to design.