Home (page) style: house members on the web

Authors:
Kevin M. Esterling;David M. J. Lazer;Michael Neblo
Affiliations:
University of California - Riverside, Riverside, CA;Harvard University, Cambridge, MA;Ohio State University, Columbus, Ohio
Venue:
dg.o '04 Proceedings of the 2004 annual national conference on Digital government research
Year:
2004

Citing 3
Cited 0

Information Technology and Organization Design: Locating Decisions and Information

Management Science
Building the Virtual State: Information Technology and Institutional Change

Building the Virtual State: Information Technology and Institutional Change
Knowledge and Organization: A Social-Practice Perspective

Organization Science

Quantified Score

Hi-index	0.00

Visualization

Abstract

As Richard Fenno famously demonstrated in Home Style: House Members in Their Districts, Members of Congress tend to be very good at interacting with constituents face-to-face. Digital interaction, however, is inherently new terrain for many Members, and any new activity entails uncertainty and risk. Furthermore, implementing and making effective use of innovations requires new knowledge and new operating procedures. As a consequence, adoption of Web technologies is neither automatic nor effortless. As Dawes and her colleagues (1999: 21) write, "Throughout our history, developments in technology have emerged much faster than the evolution of organizational forms."