Cognitive systems engineering
The sciences of the artificial (3rd ed.)
The sciences of the artificial (3rd ed.)
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
Cognitive Work Analysis: Towards Safe, Productive, and Healthy Computer-Based Work
New Perspectives on Cybernetics: Self-Organization, Autonomy and Connectionism
New Perspectives on Cybernetics: Self-Organization, Autonomy and Connectionism
Godel, Escher, Bach: An Eternal Golden Braid
Godel, Escher, Bach: An Eternal Golden Braid
A work domain analysis framework for modelling intensive care unit patients
Cognition, Technology and Work
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In this paper we present two different stances in analyzing systems: the Internalist and the Externalist approach, which tend to favour different kinds of modelling methods: hierarchical-systemic methods, and flat-ethnographic methods. We advocate that neither are enough for a complete analysis of a work domain in the view of designing effective interventions and predicting their effects, and that a multimethodologic approach is needed. To support this we present two examples of analyses of the anaesthesiologist's work, adopting these two different approaches.