MacSHAPA and the enterprise of exploratory sequential data analysis (ESDA)
International Journal of Human-Computer Studies
Modelling social action for AI agents
Artificial Intelligence - Special issue: artificial intelligence 40 years later
Towards a cognitive approach to human-machine cooperation in dynamic situations
International Journal of Human-Computer Studies
Planning behavior and its functional role in interactions with complex systems
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
Driver training: the collective dimension in trainers' activity
Proceedings of the 14th European conference on Cognitive ergonomics: invent! explore!
Operationalization of technology use and cooperation in CSCW
Proceedings of the 2008 ACM conference on Computer supported cooperative work
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The aim of the study is to test a coding method beyond the domain for which it was designed. Indeed, the considered method was developed to analyze cooperation in highly dynamic environments (Air Traffic Control, piloting). In such environments, the situation changes quickly, and the cooperation is generally synchronous, horizontal and entails the "copresence" of other operators. In this paper, the method is examined in the medical domain, in two healthcare situations whose dynamics are moderate or slow. The first one, Medication Ordering in the hospital setting, involves synchronous cooperation with face-to-face communication, and is organized vertically by means of physician-nurse task distribution. The second one, Homecare, involves asynchronous cooperation with written communication and is organized horizontally to facilitate cooperation between nurses who accomplish tasks of a identical nature at different times. The results obtained seem promising, insofar as the method allows both the coding of the written and oral communication and the identification of the most important properties of the different kinds of cooperation. Nevertheless, the coding is not able to take all the cooperative activity occurring in such dynamic situations into account.