Supporting critical operational conditions in an electricity distribution control room through ecological interfaces

  • Authors:
  • Sotiria Drivalou

  • Affiliations:
  • Ergonomics Unit, National Technical University of Athens, Greece

  • Venue:
  • EACE '05 Proceedings of the 2005 annual conference on European association of cognitive ergonomics
  • Year:
  • 2005

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Abstract

Designing ecological interfaces to solve real design problems in large-scale complex systems is an open issue for research. This paper presents and discusses an ecological interface, designed to support operations in an electricity distribution control room, during critical operational conditions. After an introduction, the ethnographic and cognitive work analyses performed to elicit the requirements specification of the ecological interface are presented briefly. The specific characteristics of critical operational conditions are then presented. The main features of the designed ecological interface and the way the designed interface supports the management of two real incidents, are presented next. The paper concludes discussing the way the various features of the developed ecological interface support operators' cognitive tasks.