Semi-structured display of telephone conversations

  • Authors:
  • Debby Hindus;Chris Schmandt

  • Affiliations:
  • MIT Media Lab, Cambridge, MA;MIT Media Lab, Cambridge, MA

  • Venue:
  • CHI '92 Posters and Short Talks of the 1992 SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 1992

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Abstract

People spend much of their work day talking, yet the time spent talking has been out of reach of computer technology. Indeed, computer applications of stored voice are in their infancy, despite technological advances that have enabled ordinary workstations to provide audio digitization and playback. Current stored voice applications are limited to two distinct styles of audio data. The first consists of short message segments that are not meant to be listened to repeatedly, as in voice mail systems. The second is highly structured audio segments, such as in hypemedia systems, where the author creates the links and the application provides navigation.