UCD of financial services at the smart internet technology centre

Authors:
Supriya Singh
Affiliations:
RMIT University, Melbourne, Australia
Venue:
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Year:
2006

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Abstract

In this paper I describe the experience of contributing sociological and anthropological perspectives to the user-centered design of financial services in the Smart Internet Technology Cooperative Research Centre in Australia.