An examination of user perception and misconception of internet cookies

Authors:
Vicki Ha;Kori Inkpen;Farah Al Shaar;Lina Hdeib
Affiliations:
Dalhousie University, Halifax, NS, Canada;Dalhousie University, Halifax, NS, Canada;Dalhousie University, Halifax, NS, Canada;Dalhousie University, Halifax, NS, Canada
Venue:
CHI '06 Extended Abstracts on Human Factors in Computing Systems
Year:
2006

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Abstract

Proper cookie management methods have long been the source of frustration to consumers and researchers alike. A primary reason for this challenge is the ability for cookies to be both beneficial and malicious. Because of this duality, a subjective component is required to appropriately deal with cookies. In this paper, we present results from focus group sessions we conducted to explore problems of cookie management. Based on some of our observations from this work, we discuss social and technical considerations and conclude that an increase in awareness is the best partial solution to privacy problems associated with cookies.