Fraudulent auctions on the Internet

Authors:
Bezalel Gavish;Christopher L. Tucci
Affiliations:
Southern Methodist University, USA;École Polytechnique Fédérale de Lausanne (EPFL), Lausanne
Venue:
Electronic Commerce Research
Year:
2006

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Abstract

Trust is an important ingredient for fostering the development of electronic commerce on the Internet. Recent statistics report on the growth of fraudulent activities on the Internet. We report the results of an investigation that checked for the amount of fraudulent activities on auction sites. The results indicate a significant level of fraudulent activities, well above the levels reported by auction site operators. Since fraud can be a major stumbling block for increasing the volume of electronic commerce on the web, it motivated further research on trust building activities given the prevalence of fraudulent activities on the Internet. We describe methods used by swindlers in their online swindling activities and propose methods to reduce the impact of fraudulent activities.