Writing better computer user documentation: from paper to online
Writing better computer user documentation: from paper to online
How to Write a Usable User Manual
How to Write a Usable User Manual
An online help framework for web applications
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
Using DITA for documenting software product lines
Proceedings of the 9th ACM symposium on Document engineering
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Published documentation development processes clearly explain how to break up the process into parts and which parts to do when. What they do not explain is how to merge documentation and software development so that documentation rework and catch-up are minimized. They also do not explicitly account for developing a document from one version to the next, or how to integrate multiple authors into the development process.