ACM SIGMETRICS Performance Evaluation Review
Dynamic workload management for very large data warehouses: juggling feathers and bowling balls
VLDB '07 Proceedings of the 33rd international conference on Very large data bases
Adaptive quality of service management for enterprise services
ACM Transactions on the Web (TWEB)
A QoS-oriented external scheduler
Proceedings of the 2008 ACM symposium on Applied computing
Controlling the Behaviour of Database Servers with 2PAC and DiffServ
DEXA '08 Proceedings of the 19th international conference on Database and Expert Systems Applications
Using economic models to allocate resources in database management systems
CASCON '08 Proceedings of the 2008 conference of the center for advanced studies on collaborative research: meeting of minds
Managing operational business intelligence workloads
ACM SIGOPS Operating Systems Review
Optimizing i/o-intensive transactions in highly interactive applications
Proceedings of the 2009 ACM SIGMOD International Conference on Management of data
Class-based continuous query scheduling for data streams
Proceedings of the Sixth International Workshop on Data Management for Sensor Networks
Declarative scheduling in highly scalable systems
Proceedings of the 2010 EDBT/ICDT Workshops
Task assignment on parallel QoS systems
WISE'07 Proceedings of the 8th international conference on Web information systems engineering
Workload decomposition for power efficient storage systems
HotPower'08 Proceedings of the 2008 conference on Power aware computing and systems
RDRP: Reward-Driven Request Prioritization for e-Commerce web sites
Electronic Commerce Research and Applications
Quality of experience in distributed databases
Distributed and Parallel Databases
Quality of service enabled database applications
ICSOC'06 Proceedings of the 4th international conference on Service-Oriented Computing
Managing dynamic mixed workloads for operational business intelligence
DNIS'10 Proceedings of the 6th international conference on Databases in Networked Information Systems
Application-aware cross-layer virtual machine resource management
Proceedings of the 9th international conference on Autonomic computing
QoS-aware optimization of sensor network queries
The VLDB Journal — The International Journal on Very Large Data Bases
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Transaction processing systems lie at the core of modern e-commerce applications such as on-line retail stores, banks and airline reservation systems. The economic success of these applications depends on the ability to achieve high user satisfaction, since a single mouse-click is all that it takes a frustrated user to switch to a competitor. Given that system resources are limited and demands are varying, it is difficult to provide optimal performance to all users at all times. However, often transactions can be divided into different classes based on how important they are to the online retailer. For example, transactions initiated by a "big spending" client are more important than transactions from a client that only browses the site. A natural goal then is to ensure short delays for the class of important transactions, while for the less important transactions longer delays are acceptable.