Four paradigms of information systems development
Communications of the ACM
From Milan to Mann Gulch: reflections on the intellectual contributions of Professor Claudio Ciborra
European Journal of Information Systems - Special issue: Personal reflections on Claudio Ciborra's life and work
Social informatics and sociotechnical research – a view from the UK
Journal of Information Science
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This paper discusses Claudio Ciborra's critique of traditional economic rationality. It recounts his account of the Mann Gulch Disaster. The important aspect of his reading of the disaster is that apparently irrational actions may provide appropriate solutions for complex problems. He bases this observation on a phenomenology-inspired understanding of the world which emphasises Dasein's characteristic as being-in-the-world. The paper interprets this as an important contribution to the critique of rationality as put forward by critical research in information systems. However, this phenomenological approach also raises new issues due to its difficulty of dealing with intersubjective understanding and problems of self-application. The paper concludes by suggesting that such difficulties can be overcome by appropriating Ciborra's idea of bricolage and that this special issue may be read as an expression of such collective bricolage.