The user as social actor: a focus on systems development methodology enactment

Authors:
Bruce H. Rowlands
Affiliations:
Griffith University, Brisbane, Australia
Venue:
Proceedings of the 2006 ACM symposium on Applied computing
Year:
2006

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Abstract

This paper provides an innovative example for understanding systems development method (SDM) enactment by conceptualizing the IT worker as a social actor and method user. The paper shows how IT workers can be seen as acting in constrained ways, rather than as simple "users" of the SDM; and secondly shows the potential contribution of social actor theory.