Sojourn time distributions in the queue defined by a general QBD process

  • Authors:
  • Toshihisa Ozawa

  • Affiliations:
  • Department of Business Administration, Komazawa University, Tokyo, Japan 154-8525

  • Venue:
  • Queueing Systems: Theory and Applications
  • Year:
  • 2006

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Abstract

We consider a general QBD process as defining a FIFO queue and obtain the stationary distribution of the sojourn time of a customer in that queue as a matrix exponential distribution, which is identical to a phase-type distribution under a certain condition. Since QBD processes include many queueing models where the arrival and service process are dependent, these results form a substantial generalization of analogous results reported in the literature for queues such as the PH/PH/c queue. We also discuss asymptotic properties of the sojourn time distribution through its matrix exponential form.