Quality evaluation of e-Government digital services

Authors:
Flavio Corradini;Francesco De Angelis;Alberto Polzonetti;Barbara Re
Affiliations:
Università di Camerino, Camerino (MC), Italy;Università di Camerino, Camerino (MC), Italy;Università di Camerino, Camerino (MC), Italy;Università di Camerino, Camerino (MC), Italy
Venue:
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Year:
2006

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Abstract

In this paper we present a "quality estimation model" for digital e-Government services suitable for quality evaluation, monitoring, discovery, selection and composition.