Improving the workflow while reducing the costs: using XML for web site content management in government agencies

Authors:
J. Ramon Gil-Garcia;Donna Canestraro;Jim Costello;Andrea Baker;Derek Werthmuller
Affiliations:
University at Albany, SUNY, Albany, New York;University at Albany, SUNY, Albany, New York;University at Albany, SUNY, Albany, New York;University at Albany, SUNY, Albany, New York;University at Albany, SUNY, Albany, New York
Venue:
dg.o '06 Proceedings of the 2006 international conference on Digital government research
Year:
2006

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Abstract

XML seems to be a promising alternative for developing and managing e-government web sites. However, there is a lack of empirical research about the use of XML for web site content management in government settings. Based on a multi-method research study, this poster will describe some of the advantages and challenges of using XML. Specifically, it will highlight its potential to streamline the publication workflow while reducing web site maintenance costs. It will also present the potential of XML to achieve greater consistency and allow for multiple formats using a single-source document.