Web usage mining: discovery and applications of usage patterns from Web data
ACM SIGKDD Explorations Newsletter
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Our goal is to determine how people will adapt to a computerized environment while they are a priori not educated to their manipulation. We chose to couple two methods: regular observation using the traces of use generated by the interactions of the user with the system and more specific investigations. The combination of these two types of data in such context of study is original. In this paper we present the means used to collect, characterize and organize the observation data so that it is possible to exploit for various types of analysis.