Communicating facial affect: it's not the realism, it's the motion
CHI '00 Extended Abstracts on Human Factors in Computing Systems
The characteristics and effects of oral and computer-mediated peer group talk on the argumentative writing process
Collaborative learning through computer-mediated argumentation
CSCL '99 Proceedings of the 1999 conference on Computer support for collaborative learning
CSCL '97 Proceedings of the 2nd international conference on Computer support for collaborative learning
Designing a large-scale video chat application
Proceedings of the 13th annual ACM international conference on Multimedia
A comparison of chat and audio in media rich environments
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Advances in virtual learning environments and classrooms
Proceedings of the 14th Communications and Networking Symposium
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Efficient learning with cases requires discussion on the facts of the case as well as on their meaning. We investigated the focus (factual vs. abstract) of a case-based learning discussion when video was added to a chat-based learning system. Students whose first experience includes high-quality video, focus significantly more on abstract knowledge than students first exposed to chat-only or chat + low-quality video. We also found that these students expressed a preference for face-to-face discussion. We conclude that video may improve learning where discussions on abstract and concrete knowledge are important.