Swarm intelligence: from natural to artificial systems
Swarm intelligence: from natural to artificial systems
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Open Learning Support is a social software system integrated with MIT OpenCourseWare that allows users to find each other in order to ask and answer each other's questions. This paper presents a snapshot of activity within the system eighteen months after launch, utilizing descriptive statistics, social network analysis, and discourse analysis to characterize learner engagement. Future directions for the software based on this analysis are discussed.