Support for multitasking and background awareness using interactive peripheral displays
Proceedings of the 14th annual ACM symposium on User interface software and technology
Task Analysis for Human-Computer Interaction
Task Analysis for Human-Computer Interaction
Information-seeking and mediated searching. Part 1: theoretical framework and research design
Journal of the American Society for Information Science and Technology
Multitasking information seeking and searching processes
Journal of the American Society for Information Science and Technology
Information Processing and Management: an International Journal
A Study of Multitasking Web Search
ITCC '03 Proceedings of the International Conference on Information Technology: Computers and Communications
Multitasking during web search sessions
Information Processing and Management: an International Journal - Special issue: Formal methods for information retrieval
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Multitasking is the human ability to handle the demands of multiple tasks. Multitasking behavior involves the ordering of multiple tasks and switching between tasks. People often multitask when using information retrieval (IR) technologies as they seek information on more than one information problem over single or multiple search episodes. However, limited studies have examined how people order their information problems, especially during their Web search engine interaction. The aim of our exploratory study was to investigate assigned information problem ordering by forty (40) study participants engaged in Web search. Findings suggest that assigned information problem ordering was influenced by the following factors, including personal interest, problem knowledge, perceived level of information available on the Web, ease of finding information, level of importance and seeking information on information problems in order from general to specific. Personal interest and problem knowledge were the major factors during assigned information problem ordering. Implications of the findings and further research are discussed. The relationship between information problem ordering and gratification theory is an important area for further exploration.