“Implementing packaged software"
Management Information Systems Quarterly
Information systems management in practice: 2nd edition
Information systems management in practice: 2nd edition
A scientific methodology for MIS case studies
MIS Quarterly
Rethinking the concept of user involvement
MIS Quarterly
Communications of the ACM - Special issue on analysis and modeling in software development
Process innovation: reengineering work through information technology
Process innovation: reengineering work through information technology
Understanding Quality in Conceptual Modeling
IEEE Software
Is user satisfaction a valid measure of system effectiveness?
Information and Management
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Implementing SAP R/3 (2nd ed.): how to introduce a large system into a large organization
Dimensions of information systems success
Information systems success measurement
Information systems success measurement
Evaluating business information systems fit: from concept to practical application
European Journal of Information Systems
Towards an enterprise architecture for public adminstration using a top-down approach
European Journal of Information Systems
Implementation: The Key to Successful Information Systems
Implementation: The Key to Successful Information Systems
Aris-Business Process Frameworks
Aris-Business Process Frameworks
Aris--Business Process Modeling
Aris--Business Process Modeling
Business Process Excellence: Aris in Practice
Business Process Excellence: Aris in Practice
Business Process Management: The Third Wave
Business Process Management: The Third Wave
Defining quality aspects for conceptual models
Proceedings of the IFIP international working conference on Information system concepts: Towards a consolidation of views
Towards a Deeper Understanding of Quality in Requirements Engineering
CAiSe '95 Proceedings of the 7th International Conference on Advanced Information Systems Engineering
Identification of Necessary Factors for Successful Implementation of ERP Systems
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
What is a Good Diagram? A Pragmatic Approach
Proceedings of the Fourth International Conference on Entity-Relationship Approach
What Makes a Good Data Model? Evaluating the Quality of Entity Relationship Models
ER '94 Proceedings of the13th International Conference on the Entity-Relationship Approach
The Impact of Organizational Politics on Information Systems Project Failure: A Case Study
HICSS '96 Proceedings of the 29th Hawaii International Conference on System Sciences Volume 4: Organizational Systems and Technology
Developing a Model to Understand Reengineering Project Success
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 6 - Volume 6
On the Challenges of Business Modeling in Large-Scale Reengineering Projects
ICRE '00 Proceedings of the 4th International Conference on Requirements Engineering (ICRE'00)
Process Management
Business Process Change Management: ARIS in Practice
Business Process Change Management: ARIS in Practice
HICSS '99 Proceedings of the Thirty-second Annual Hawaii International Conference on System Sciences-Volume 7 - Volume 7
The implementation of business process reengineering
Journal of Management Information Systems - Special section: Toward a theory of business process change management
Information systems research in the Asia Pacific region
European Journal of Information Systems - Special section: PACIS 2004
Improving the quality of process reference models: A quality function deployment-based approach
Decision Support Systems
Seven process modeling guidelines (7PMG)
Information and Software Technology
Extending representational analysis: BPMN user and developer perspectives
BPM'07 Proceedings of the 5th international conference on Business process management
Incorporating risk into business process models
IBM Journal of Research and Development
APROMORE: An advanced process model repository
Expert Systems with Applications: An International Journal
Syntax highlighting in business process models
Decision Support Systems
Neuroscience in design-oriented research: exploring new potentials
DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
Journal of Systems and Software
On the refactoring of activity labels in business process models
Information Systems
How novices design business processes
Information Systems
Factors of process model comprehension-Findings from a series of experiments
Decision Support Systems
The critical success factors of business process management
International Journal of Information Management: The Journal for Information Professionals
Collaborative Usage and Development of Models: State of the Art, Challenges and Opportunities
International Journal of e-Collaboration
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Business process modelling has gained widespread acceptance as a valuable design and management technique for a variety of purposes. While there has been much research on process modelling techniques and corresponding tools, there has been little empirical research into the success factors of effective process modelling, and the post hoc evaluation of process modelling success. This paper reports on the first attempt to identify process modelling success factors and measures, as empirically evidenced in case studies of nine process modelling projects in three leading Australian organizations.