Usability evaluation of library online catalogues

Authors:
Hayley White;Tim Wright;Brenda Chawner
Affiliations:
School of Mathematics, Statistics and Computer Science, Victoria University of Wellington;School of Mathematics, Statistics and Computer Science, Victoria University of Wellington;School of Information Management, Victoria University of Wellington
Venue:
AUIC '06 Proceedings of the 7th Australasian User interface conference - Volume 50
Year:
2006

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Abstract

We performed a usability evaluation of four New Zealand university online library catalogues. The evaluation found severe usability problems with online catalogues--we found so many problems we were forced to use a card sorting technique to understand and classify the problems. These problems cover almost all aspects of catalogue use and existed across all the evaluated catalogues.This paper describes the evaluation and a summary of the results. Additionally, we illustrate a redesigned search screen to avoid many of the problems we identified.