Operational risk management with real-time business intelligence
BT Technology Journal
SENTINEL: a semantic business process monitoring tool
OBI '08 Proceedings of the first international workshop on Ontology-supported business intelligence
Traditional Business Intelligence vis-a-vis real-time Business Intelligence
International Journal of Information and Communication Technology
Semantics-aware matching strategy (SAMS) for the Ontology meDiated Data Integration (ODDI)
International Journal of Knowledge Engineering and Soft Data Paradigms
Improving the understanding of BAM technology for real-time decision support
International Journal of Business Information Systems
Ontology-based metrics computation for business process analysis
Proceedings of the 4th International Workshop on Semantic Business Process Management
Embedding conformance checking in a process intelligence system in hospital environments
BPM' 2012 Proceedings of the 2012 international conference on Process Support and Knowledge Representation in Health Care
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In today's competitive environment, analysing data to predict market trends and to improve enterprise performance is an essential business activity. However, it is becoming clear that business success requires such data analysis to be carried out in real-time, and that actions in response to analysis results must also be performed in realtime in order to meet the rapid change in demand from customers and regulators alike. This paper discusses issues and problems of current business intelligence systems, and then outlines our vision of future real-time business intelligence. We present a list of emerging technologies that are being developed within the research program of British Telecommunications plc (BT), which could contribute to the realisation of real-time business intelligence, in addition to some examples of applying these technologies to improve BT's systems and services.