Employees' privacy vs. employers' security: can they be balanced?

Authors:
Lilian Mitrou;Maria Karyda
Affiliations:
Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece;Department of Information and Communication Systems Engineering, University of the Aegean, Samos, Greece
Venue:
Telematics and Informatics - Special issue: Developing a culture of privacy in the global village
Year:
2006

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Abstract

This paper addresses the controversy between employees' right to privacy and employers' need to safeguard organizational resources by employing monitoring tools. It shows how organizations can formulate use policies, by applying basic principles for fair and lawful monitoring. A list of key points is presented, which organizations should take into account, for developing such policies. Finally, the paper explores how, widely accepted information security standards, such as the ISO 17799, can aid the attempt to address this controversy.