Fixing the emergency department: a transformational journey with EDSIM

  • Authors:
  • Martin J. Miller;David M. Ferrin;Marcia G. Messer

  • Affiliations:
  • Business Prototyping, Inc., Safety Harbor, FL;Business Prototyping, Inc., Naperville, IL;Ascension Health, Charlotte, NC

  • Venue:
  • WSC '04 Proceedings of the 36th conference on Winter simulation
  • Year:
  • 2004

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Abstract

Hospitals today are investing time and money to expand and improve their Emergency Departments (ED). Using simulation to test their many improvement ideas can necessitate running numerous scenarios. Model changes such as the number of ED beds, inpatient beds and process improvements will yield an exponentially growing list of permutations in alternative ED designs. This paper uses recent project experience to describes where to begin and which steps to take to go from an As-Is ED configuration to the best To-Be configuration.