Implementing faceted classification for software reuse
Communications of the ACM - Special issue on software engineering
Task complexity affects information seeking and use
Information Processing and Management: an International Journal
A general model of the information seeking of professionals: role theory through the back door?
ISIC '96 Proceedings of an international conference on Information seeking in context
ISIC '96 Proceedings of an international conference on Information seeking in context
Exploring the contexts of information behaviour
Sorting things out: classification and its consequences
Sorting things out: classification and its consequences
Role-based Interpretation of ISs
Role-based Interpretation of ISs
Information sharing and timing: findings from two finnish organizations
CoLIS'05 Proceedings of the 5th international conference on Context: conceptions of Library and Information Sciences
Information Processing and Management: an International Journal
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The faceted classification system of information interactions proposed by Cool and Belkin is discussed in the light of two case studies. The two examples use the classification scheme as a structural research instrument in two different phases of investigation: in framing the collection of data and in the analysis of already existing data. The discussion is focussed on usability and the issues related to the classification scheme. We conclude that the proposed scheme is a workable instrument for studying complex information interactions with different kinds of research designs. The either premisory or post-collection use of the classification scheme was recognised to have effects on the classification outcome. The principal issues of using the scheme seemed to relate to the frequent overlap of the facets and the tendency of the classifications to be highly dependent on the perspectives of the study.