Software maintenance knowledge-based system (S3mxpert): web-based software maintenance expert training

Authors:
Alain April;Jean-Marc Desharnais
Affiliations:
École de Technologie Sup&eacurieure - Universitéé du Québec, Montréal, Québec, Canada;École de Technologie Sup&eacurieure - Universitéé du Québec, Montréal, Québec, Canada
Venue:
WBE'06 Proceedings of the 5th IASTED international conference on Web-based education
Year:
2006

Citing 4
Cited 0

Using explicit ontologies in KBS development

International Journal of Human-Computer Studies
Towards an Ontology of software maintenance

Journal of Software Maintenance: Research and Practice
Problems in application software maintenance

Communications of the ACM
Guide to the Software Engineering Body of Knowledge - SWEBOK

Guide to the Software Engineering Body of Knowledge - SWEBOK

Quantified Score

Hi-index	0.00

Visualization

Abstract

Maintaining and supporting the software of an organization is not an easy task, and software maintainers do not currently have access to tools to evaluate strategies for improving the specific activities of software maintenance. This article presents a web-based training approach using a knowledge-based system which helps in locating best practices in a software maintenance capability maturity model (S3m). The contributions of this paper are: 1) To define a task analysis, 2) to instrument the maturity model with a support tool to aid software maintenance practitioners in locating specific best practices; and 3) to describe the web-based training approach and system overview used by the research team.