A simulation-based dynamic evaluation methodology for enterprise process performance

Authors:
WenAn Tan;Jianmin Zhao;Weiming Shen
Affiliations:
Software Engineering Institute, Zhejiang Normal University, Jin-Hua, Zhejiang, P.R. China and Integrated Manufacturing Technologies Institute, National Research Council of Canada, London, ON, Cana ...;Software Engineering Institute, Zhejiang Normal University, Jin-Hua, Zhejiang, P.R. China;Integrated Manufacturing Technologies Institute, National Research Council of Canada, London, ON, Canada
Venue:
MS'06 Proceedings of the 17th IASTED international conference on Modelling and simulation
Year:
2006

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Abstract

This paper presents a simulation-based dynamic enterprise process performance evaluation methodology with metric measurement models based on ABM for six kinds of process flows within manufacturing enterprises including activity flow, product flow, resource flow, cost flow, cash flow, and profit flow. The proposed process performance evaluation methodology using time, quality, service, cost, speed, efficiency, and importance as seven main criteria has been developed and validated within enterprise process simulation and optimization environment. This methodology is useful for enterprise business process reengineering.