Disk scheduling in a multimedia I/O system
MULTIMEDIA '93 Proceedings of the first ACM international conference on Multimedia
A statistical admission control algorithm for multimedia servers
MULTIMEDIA '94 Proceedings of the second ACM international conference on Multimedia
Performance of a mass storage system for video-on-demand
Journal of Parallel and Distributed Computing - Special issue on multimedia processing and technology
The SPIFFI scalable video-on-demand system
SIGMOD '95 Proceedings of the 1995 ACM SIGMOD international conference on Management of data
Fault-tolerant architectures for continuous media servers
SIGMOD '96 Proceedings of the 1996 ACM SIGMOD international conference on Management of data
Issues in multimedia server design
ACM Computing Surveys (CSUR)
A market-based resource management and QoS support framework for distributed multimedia systems
Proceedings of the ninth international conference on Information and knowledge management
Data mining: concepts and techniques
Data mining: concepts and techniques
Building Data Mining Applications for CRM
Building Data Mining Applications for CRM
Web E-Speak: Facilitating Web-Based E-Services
IEEE MultiMedia
Deterministic Admission Control Strategies in Video Servers with Variable Bit Rate Streams
IDMS '96 Proceedings of the European Workshop on Interactive Distributed Multimedia Systems and Services
Data Mining for Robust Business Intelligence Solutions
PKDD '99 Proceedings of the Third European Conference on Principles of Data Mining and Knowledge Discovery
Stochastic performance guarantees for mixed workloads in a multimedia information system
RIDE '97 Proceedings of the 7th International Workshop on Research Issues in Data Engineering (RIDE '97) High Performance Database Management for Large-Scale Applications
Disk striping in video server environments
ICMCS '96 Proceedings of the 1996 International Conference on Multimedia Computing and Systems
Consumption-Based Buffer Management for Maximizing System Throughput of a Multimedia System
ICMCS '96 Proceedings of the 1996 International Conference on Multimedia Computing and Systems
User-Class based service acceptance policy using cluster analysis
ICDCIT'04 Proceedings of the First international conference on Distributed Computing and Internet Technology
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This paper proposed the system and the algorithm for controlling clients' service requests using the CRM of multi-media contents service through client segmentation, based on a site's revenues. Thus, clients with higher profitability will have more chances of accessing media server resources. Likewise, controlling the service requests of all clients will enable controlling the use of network resources. To realize the system, K-Means Method was applied to the analysis of the clients' data as the first step. The clients were classified into four classes (First Class, Second Class, Third Class and Fourth Class). Two experiments were conducted to evaluate the performance of the system. The first experiment is the comparison of the number of admitted streams of proposed algorithm with other algorithm. In the second experiment, the renewal rates in the two cases were compared. Specifically, the renewal rates of the group of clients with expired contracts where the new algorithm was applied and those of the control group were evaluated. The renewal rate was higher in the group where the new algorithm was applied, suggesting an improvement in the satisfaction level of clients and revenues.