In Search of Real Data on Faults, Errors and Failures

  • Authors:
  • Miroslaw Malek

  • Affiliations:
  • Humboldt-Universität zu Berlin, Germany

  • Venue:
  • EDCC '06 Proceedings of the Sixth European Dependable Computing Conference
  • Year:
  • 2006

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Abstract

In order to make a relevant contribution to industrial practice and have an impact on the future systems and services, it is essential that the research community has an access to real data to be able to test effectiveness and verify correctness of proposed techniques for enhanced availability (the term "real data" refers to the field data collected at the customers' sites, not just at the lab where usually experts assume various scenarios without proper attention to operator mistakes, environment and customer's maintenance procedures). To date the community had rather sporadic opportunities to access of the field data and have developed the body of knowledge based frequently on wrong assumptions, hypothetical failure models and simplistic distributions.