Why Process-Orientation is Scarce: An Empirical Study of Process-oriented Information Systems in the Automotive Industry

Authors:
Bela Mutschler;Johannes Bumiller;Manfred Reichert
Affiliations:
DaimlerChrysler Research & Technology, Germany;DaimlerChrysler Research & Technology, Germany;University of Twente, The Netherlands
Venue:
EDOC '06 Proceedings of the 10th IEEE International Enterprise Distributed Object Computing Conference
Year:
2006

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Abstract

Several studies have indicated that existing IS (IS) often fail to provide adequate business process support. To systematically identify the reasons for this drawback, we conducted a case study in the automotive domain and a survey among 79 IT practitioners. This paper presents the findings of this empirical research and explains why mere "processorientation" (regarding business process support) is scarce.