A case study in assessing and improving capacity using an anatomy of good practice
Proceedings of the the 6th joint meeting of the European software engineering conference and the ACM SIGSOFT symposium on The foundations of software engineering
A case study in assessing and improving capacity using an anatomy of good practice
The 6th Joint Meeting on European software engineering conference and the ACM SIGSOFT symposium on the foundations of software engineering: companion papers
Integrating an improvement model of handling capacity requirements with the OpenUP/basic process
REFSQ'07 Proceedings of the 13th international working conference on Requirements engineering: foundation for software quality
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There is evidence to suggest that the software industry has not yet matured as regards management of nonfunctional requirements (NFRs). Consequently the cost of achieving required quality is unnecessarily high. To try and avoid this, the telecommunication systems provider Ericsson defined a research task to try and improve the management of requirements for capacity, which is one of the most critical NFRs. Linköping University joined in the effort and conducted an interview series to investigate good practice within different parts of the company. Inspired by the interviews and an ongoing process improvement project a model for improvement was created and activities were synthesized. This paper contributes the results from the interview series, and details the subprocesses of specification that should be improved. Such improvements are about understanding the relationship between numerical entities at all system levels, augmenting UML specifications to make NFRs visible, working with time budgets, and testing the sub system level components on the same level as they are specified.