An exploratory study of the accessibility of state government Web sites

  • Authors:
  • Tanya Goette;Caroline Collier;Jennifer Daniels White

  • Affiliations:
  • Information Systems and Marketing Department, Georgia College and State University, CBX 12, Milledgeville, GA, USA;Information Systems and Marketing Department, Georgia College and State University, CBX 12, Milledgeville, GA, USA;Information Systems and Marketing Department, Georgia College and State University, CBX 12, Milledgeville, GA, USA

  • Venue:
  • Universal Access in the Information Society
  • Year:
  • 2006

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Abstract

This paper focuses on Web accessibility. Relevant legislation and judicial decisions are reviewed, and prior empirical research is presented. This study presents the results from the Web accessibility analysis of the home pages of the 50 states and the District of Columbia. It found that twenty-nine percent of the home pages do not meet the requirements for Conformance Level A Web accessibility. Only one state meets Conformance Level AA standards, which are the minimum standards recommended for Web accessibility, and no state meets Conformance Level AAA standards. This paper also discusses how to address common accessibility problems.