Agent-mediated electronic commerce: an MIT media laboratory perspective

  • Authors:
  • Alexandros Moukas;Giorgos Zacharia;Robert Guttman;Pattie Maes

  • Affiliations:
  • -;-;-;-

  • Venue:
  • International Journal of Electronic Commerce - Special issue: Intelligent agents for electronic commerce
  • Year:
  • 2000

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Abstract

Software agents, semi-intelligent autonomous tools, will play an increasing role in electronic commerce applications. This paper gives an overview of the work at MIT's Media Laboratory on several types of agents for electronic commerce, ranging from consumer-to-consumer "smart" classified-ad systems to merchant agents that provide integrative negotiation capabilities, from agents that facilitate expertise brokering to distributed reputation facilities, and from point-of-sale comparison-shopping agents to mobile shopping systems.