The Philips automatic train timetable information system
Speech Communication - Special issue on interactive voice technology for telecommunication applications
COLLAGEN: A Collaboration Manager for Software Interface Agents
User Modeling and User-Adapted Interaction
An agent-based approach to dialogue management in personal assistants
Proceedings of the 10th international conference on Intelligent user interfaces
A BDI Agent Architecture for Dialogue Modelling and Coordination in a Smart Personal Assistant
IAT '05 Proceedings of the IEEE/WIC/ACM International Conference on Intelligent Agent Technology
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Most existing dialogue systems have been developed specifically for some predefined task domain(s), thus the issues of extensibility and reuse of the dialogue model are often not given much attention. In this paper, we describe our work on extending an existing agent-based dialogue model for e-mail management to further handle the calendar task domain. We discuss how our approach can achieve modularity of the dialogue model at the level of agent plans, facilitating the reuse of discourse-level plans and enabling the extension of the dialogue model to cover different application domains.