Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers

Identifying the influential bloggers in a community

WSDM '08 Proceedings of the 2008 International Conference on Web Search and Data Mining

Technologies in support of mass customization strategy: Exploring the linkages between e-commerce and knowledge management

Computers in Industry

Member behavior in company online communities

Proceedings of the ACM 2009 international conference on Supporting group work

Identifying bloggers with marketing influence in the blogosphere

Proceedings of the 11th International Conference on Electronic Commerce

Probabilistic techniques for corporate blog mining

PAKDD'07 Proceedings of the 2007 international conference on Emerging technologies in knowledge discovery and data mining

Collaborative learning in a wiki environment: experiences from a software engineering course

The New Review of Hypermedia and Multimedia - Special issue: Observing users of digital educational technologies

Blog, Blogger, and the Firm: Can Negative Employee Posts Lead to Positive Outcomes?

Information Systems Research

How influential are you: detecting influential bloggers in a blogging community

SocInfo'12 Proceedings of the 4th international conference on Social Informatics

The Democratic Contribution of Weakly Tied Political Networks: Moderate Political Blogs as Bridges to Heterogeneous Information Pools

Social Science Computer Review

Social media on the job: an exploration of the potential legal consequences of employees' social media activities during the course of employment

Proceedings of the 3rd International Web Science Conference

Who blogs what: understanding the publishing behavior of bloggers

World Wide Web

Talking about technology: the emergence of a new actor category through new media

MIS Quarterly