Executive support systems: the emergence of top management computer use
Executive support systems: the emergence of top management computer use
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DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research
A decision framework for the consolidation of performance measurement systems
Decision Support Systems
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This paper addresses executive information systems (EIS) development in an emerging economy. In particular, it examines EIS development in Thailand, a nation that is more representative of the majority of emerging economies in the South East Asian region than the four Asian Tigers (Singapore, Hong Kong, Taiwan and South Korea). Case studies of the development of four systems in large Thai organizations are presented. The analysis of the cases and their comparison to a benchmark study gives rise to the concept of EIS cultural fit, a concept that adds to our understanding of the reasons for the success and failure of EIS projects in emerging economies. The cases also raise questions about using outsourcing as a development strategy for EIS in emerging economies.