An experiment on the effectiveness of creativity enhancing decision-making support systems

Authors:
Guisseppi Forgionne;John Newman
Affiliations:
Department of Information Systems, College of Information Technology and Engineering, University of Maryland, Baltimore County (UMBC), 1000 Hilltop Circle, Baltimore, MD 21250, United States;Department of Management Science, College of Arts and Sciences, Coppin State University, 2500 W. North Ave, Baltimore, MD 21216, United States
Venue:
Decision Support Systems
Year:
2007

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Abstract

Recent research suggests that creativity can enhance the performance of people for a variety of tasks, including decision-making. Creativity enhancements can be delivered through a decision-making support system. In theory, such delivery should improve the decision performance of the system's user. This paper tests the theory empirically and discusses the implications for decision-making.