Structuring group decision making in a web-based environment by using the nominal group technique

Authors:
Pilar Pazos Lago;Mario G. Beruvides;Jiun-Yin Jian;Ana Maria Canto;Angela Sandoval;Roman Taraban
Affiliations:
Searle Center for Teaching Excellence, Northwestern University, Evanston, IL 60608, USA;Department of Industrial Engineering, Texas Tech University, Box 43061, Lubbock, TX 79409, USA;Center for Decision Technologies, Wesley J. Howe School of Technology Management, Stevens Institute of Technology, Hoboken, NJ 07030, USA;Instituto Tecnológico de Mérida, Calle 17N. 870 Jardines de Mérida, CP. 97135, Mérida, Yucatán, Mexico;ATT Bell Laboratory, 9505 Arboretum Blvd. Austin, TX 78759, USA;Department of Psychology, Texas Tech University, MS 2051, Lubbock, TX 79409, USA
Venue:
Computers and Industrial Engineering
Year:
2007

Citing 8
Cited 3

Reducing social context cues: electronic mail in organizational communication

Management Science
Organizational information requirements, media richness and structural design

Management Science
Message equivocality, media selection and manager performance: implications for information systems

MIS Quarterly
“Information technology to support electronic meetings"

Management Information Systems Quarterly
Effects of anonymity and evaluative tone on idea generation in computer-mediated groups

Management Science
The effects of anonymity on GDSS group process with an idea-generating task

MIS Quarterly
A test of task-technology fit theory for group support systems

ACM SIGMIS Database
Rethinking Media Richness: Towards a Theory of Media Synchronicity

HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 1 - Volume 1

Group awareness information in web-based group decision support system

SMC'09 Proceedings of the 2009 IEEE international conference on Systems, Man and Cybernetics
An Empirical Study of Group Awareness Information in a Web-Based Group Decision Support System

International Journal of Decision Support System Technology
Maximum expert consensus models with linear cost function and aggregation operators

Computers and Industrial Engineering

Quantified Score

Hi-index	0.00

Visualization

Abstract

The Nominal Group Technique (NGT) is a structured decision-making technique widely used both in industry and academia as a tool to aid in planning and decision-making processes. The main goal of this study was to evaluate the performance of NGT in a web-based environment compared to its traditional counterpart. Comparisons were made along several performance and process-related dimensions. First, the decision process and experimental methodology are introduced. Second, the interface design used during the online sessions is described. Next, the response variables were explored following two difference approaches. The first approach compared the response variables from the traditional and the online setting. The second approach assessed the differences in perceived values before and after the session was conducted. Results revealed that the traditional NGT outperformed the online version in the variables related to the process. However, traditional groups did not significantly differ from online groups with respect to the variables related to the outcomes. Finally, we suggest conditions for enhanced productivity in idea-generating and problem-solving groups by providing some sustaining evidence.