Information behaviour: an interdisciplinary perspective
Information Processing and Management: an International Journal
A social constructionist approach to the study of information use as discursive action
ISIC '96 Proceedings of an international conference on Information seeking in context
Information needs: a person-in-situation approach
ISIC '96 Proceedings of an international conference on Information seeking in context
Information encountering: a conceptual framework for accidental information discovery
ISIC '96 Proceedings of an international conference on Information seeking in context
Seeking and using information from the Internet: the context of non-work use
Exploring the contexts of information behaviour
E-government usability for older adults
Communications of the ACM - Medical image modeling
Journal of the American Society for Information Science and Technology
Journal of the American Society for Information Science and Technology
Designing software architectures to facilitate accessible web applications
IBM Systems Journal
Crisis information concerns: Information needs of domestic violence survivors
Information Processing and Management: an International Journal
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With domestic violence directly impacting over 5 million victims in the United States annually, the growing e-health and e-government networks are developing digitally based resources for both victims and those who aid them. The well-established community information and referral role of public libraries dovetails with this digital referral network model; however, no study of the actual service provided by public libraries is available. This examination of e-mail reference responses to requests for safe-house contact information revealed major gaps in cyber-safety awareness and uneven implementation of professional standards for virtual reference service. Implications for information system design, professional standards, education, and future research are discussed. © 2007 Wiley Periodicals, Inc.