Communication Gap Management for Fertile Community

Authors:
Naohiro Matsumura;David E. Goldberg;Xavier Llorà
Affiliations:
Osaka University, Graduate School of Economics, 1-7 Machikaneyama, 560-0043, Toyonaka, Osaka, Japan;University of Illinois at Urbana-Champaign, Illinois Genetic Algorithms Laboratory, Department of General Engineering, 414 Transportation Building, 104 S. Mathews Avenue, 61801, Urbana, IL, USA;University of Illinois at Urbana-Champaign, Illinois Genetic Algorithms Laboratory, Department of General Engineering, 414 Transportation Building, 104 S. Mathews Avenue, 61801, Urbana, IL, USA
Venue:
Soft Computing - A Fusion of Foundations, Methodologies and Applications - Web intelligence and change discovery
Year:
2007

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Abstract

In the paper, we first present an approach to extract social networks from message boards on the Internet. Then we propose communication gaps based on structural features of the social networks as an indicator of understanding the state of communication. After we classify 3,000 social networks into three types of communication, i.e., interactive communication, distributed communication, and soapbox communication, we suggest communication gap management to identify the types of communication, the roles of individuals, and important ties, all of which can be used for drawing up a plan for realizing fertile community.