IBM computer usability satisfaction questionnaires: psychometric evaluation and instructions for use
International Journal of Human-Computer Interaction
Information seeking in electronic environments
Information seeking in electronic environments
Performance standards and evaluations in IR test collections: cluster-based retrieval models
Information Processing and Management: an International Journal
Map displays for information retrieval
Journal of the American Society for Information Science
Self-organizing maps
Advantages of query biased summaries in information retrieval
Proceedings of the 21st annual international ACM SIGIR conference on Research and development in information retrieval
The use of MMR, diversity-based reranking for reordering documents and producing summaries
Proceedings of the 21st annual international ACM SIGIR conference on Research and development in information retrieval
Internet browsing and searching: user evaluations of category map and concept space techniques
Journal of the American Society for Information Science - Special topic issue: artificial intelligence techniques for emerging information systems applications
Journal of the American Society for Information Science - Special topic issue on digital libraries: part 2
Communications of the ACM - Supporting community and building social capital
MetaSpider: meta-searching and categorization on the Web
Journal of the American Society for Information Science and Technology
Using sentence-selection heuristics to rank text segments in TXTRACTOR
Proceedings of the 2nd ACM/IEEE-CS joint conference on Digital libraries
Communications of the ACM
Multi-paragraph segmentation of expository text
ACL '94 Proceedings of the 32nd annual meeting on Association for Computational Linguistics
Evaluating web sites: exploiting user's expectations
International Journal of Human-Computer Studies - Incorporating knowledge acquisition
Journal of the American Society for Information Science and Technology - Special issue: Part II: Information seeking research
EBizPort: collecting and analyzing business intelligence information
Journal of the American Society for Information Science and Technology
Beyond accuracy: what data quality means to data consumers
Journal of Management Information Systems
Journal of Management Information Systems
Web searching in a multilingual world
Communications of the ACM - Web searching in a multilingual world
A graphical shopping interface based on product attributes
Decision Support Systems
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Although non-English-speaking online populations are growing rapidly, support for searching non-English Web content is much weaker than for English content. Prior research has implicitly assumed English to be the primary language used on the Web, but this is not the case for many non-English-speaking regions. This research proposes a language-independent approach that uses meta-searching, statistical language processing, summarization, categorization, and visualization techniques to build high-quality domain-specific collections and to support searching and browsing of non-English information. Based on this approach, we developed SBizPort and AMedPort for the Spanish business and Arabic medical domains respectively. Experimental results showed that the portals achieved significantly better search accuracy, information quality, and overall satisfaction than benchmark search engines. Subjects strongly favored the portals' search and browse functionality and user interface. This research thus contributes to developing and validating a useful approach to non-English Web searching and providing an example of supporting decision-making in non-English Web domains.