A field study of the software design process for large systems
Communications of the ACM
Information systems strategy formulation
Information and Management
A review on the use of action research in information systems studies
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Process models in information systems
Proceedings of the IFIP TC8 WG 8.2 international conference on Information systems and qualitative research
Power, politics, and MIS implementation
Communications of the ACM
Activity analysis as a method for information systems development
Scandinavian Journal of Information Systems - Special issue on information technology in human activity
Knowing in Firms: Understanding, Managing, and Measuring Knowledge
Knowing in Firms: Understanding, Managing, and Measuring Knowledge
Interpreting Information Systems in Organizations
Interpreting Information Systems in Organizations
Information Systems Development as an Activity
Computer Supported Cooperative Work
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This paper develops a new interpretative framework to study large information systems implementations. This framework is used to make explicit the various links between the implementation process, the wider organisation and external context. This framework is applied to a substantive case to integrate relevant organisational levels and distinct activity domains, as well as the interconnections between those levels and domains through time. More specifically, the paper extends a previous substantive case analysis with an interpretivist conceptualisation and theory triangulation in order to uncover the deeper structure and meanings embedded in a major information systems (IS) implementation process. The research scope of the IS implementation ranged from initial project formulation, to system development and management training, managing support from key stakeholders, and marginal system use. The substantive case, which has been published elsewhere [33], is based on a national information systems initiative to support the decentralisation and modernisation of management functions in health districts of the Ministry of Public Health in Ecuador. A key objective of this paper is to build a process theory of IS implementation, situated within the context of the substantive case study.