Business process re-engineering (BPR)—a study of the software tools currently available
Computers in Industry - Special issue: CIM in the extended enterprise
A quantitative approach to software management: the AMI handbook
A quantitative approach to software management: the AMI handbook
A Commonsense Management Model
IEEE Software
An approach to improving existing measurement frameworks
IBM Systems Journal
Zero-Time Enterprise Modeling with Component Assembly and Process Model Optimization Techniques
CIT '05 Proceedings of the The Fifth International Conference on Computer and Information Technology
A review of performance measurement: towards performance management
Computers in Industry
The TAME project: towards improvement-oriented software environments
IEEE Transactions on Software Engineering
ICA3PP '09 Proceedings of the 9th International Conference on Algorithms and Architectures for Parallel Processing
Large-scale Internet benchmarking: Technology and application in warehousing operations
Computers in Industry
Distributed constraint optimization with MULBS: A case study on collaborative meeting scheduling
Journal of Network and Computer Applications
A role-oriented service system architecture for enterprise process collaboration
Computers and Operations Research
Advanced Engineering Informatics
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In order to manage enterprise businesses effectively, enterprise decision makers need to understand enterprise business processes from various perspectives using sophisticated process simulation and optimization tools. Evaluation of enterprise processes is the basis of enterprise process simulation and optimization research for business process re-engineering. This paper proposes a methodology for dynamic enterprise process performance evaluation with metric measurement models based on Activity-Based Costing and Activity-Based Management (ABC/ABM) for six types of process flows within manufacturing enterprises, including activity flow, product information flow, resource flow, cost flow, cash flow, and profit flow. The proposed methodology uses time, quality, service, cost, speed, efficiency, and importance as seven criteria. A prototype software system has been implemented to validate the proposed methodology.