Improving software quality through computer supported collaborative review

  • Authors:
  • Philip M. Johnson;Danu Tjahjono

  • Affiliations:
  • Department of Information and Computer Sciences, University of Hawaii;Department of Information and Computer Sciences, University of Hawaii

  • Venue:
  • ECSCW'93 Proceedings of the third conference on European Conference on Computer-Supported Cooperative Work
  • Year:
  • 1993

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Abstract

Formal technical review (FTR) is a cornerstone of software quality assurance. However, the labor-intensive and manual nature of review, along with basic unresolved questions about its process and products, means that review is typically under-utilized or inefficiently applied within the software development process. This paper introduces CSRS, a computer-supported cooperative work environment for software review that improves the efficiency of review activities and supports empirical investigation of the appropriate parameters for review. The paper presents a typical scenario of CSRS in review, its data and process model, application to process maturation, relationship to other research, current status, and future directions.