The pointwise stationary approximation for queues with nonstationary arrivals

Peak congestion in multi-server service systems with slowly varying arrival rates

Queueing Systems: Theory and Applications

A sample path analysis of the M_t/M_t/c queue

Queueing Systems: Theory and Applications

Estimating Effective Capacity in Erlang Loss Systems under Competition

Queueing Systems: Theory and Applications

Dynamic Routing and Admission Control in High-Volume Service Systems: Asymptotic Analysis via Multi-Scale Fluid Limits

Queueing Systems: Theory and Applications

Modeling and simulation of call centers

WSC '05 Proceedings of the 37th conference on Winter simulation

Nonstationary analysis of circuit-switched communication networks

Performance Evaluation

Contact Centers with a Call-Back Option and Real-Time Delay Information

Operations Research

Design and Control of a Large Call Center: Asymptotic Analysis of an LP-Based Method

Operations Research

Optimal capacity planning in stochastic loss networks with time-varying workloads

Proceedings of the 2007 ACM SIGMETRICS international conference on Measurement and modeling of computer systems

Determining the Proper Number and Price of Software Licenses

IEEE Transactions on Software Engineering

Adaptive rate-scheduling with reactive delay control for next generation CDMA wireless mobile systems

EURASIP Journal on Wireless Communications and Networking

Integrated connection-level and packet-level QoS controls over wireless mesh networks

Journal of Parallel and Distributed Computing

Supply disruptions with time-dependent parameters

Computers and Operations Research

The matrices R and G of matrix analytic methods and the time-inhomogeneous periodic Quasi-Birth-and-Death process

Queueing Systems: Theory and Applications

Path coverage by a sensor field: The nonhomogeneous case

ACM Transactions on Sensor Networks (TOSN)

Evaluating the transient behavior of queueing systems via simulation and transfer function modeling

Proceedings of the 40th Conference on Winter Simulation

Pointwise Stationary Fluid Models for Stochastic Processing Networks

Manufacturing & Service Operations Management

On the coverage process of a moving point target in a non-uniform dynamic sensor field

IEEE Journal on Selected Areas in Communications - Special issue on stochastic geometry and random graphs for the analysis and designof wireless networks

Revenue Optimization for a Make-to-Order Queue in an Uncertain Market Environment

Operations Research

Approximate dynamic programming techniques for the control of time-varying queuing systems applied to call centers with abandonments and retrials

Probability in the Engineering and Informational Sciences

A simple approximation for modeling nonstationary queues

INFOCOM'96 Proceedings of the Fifteenth annual joint conference of the IEEE computer and communications societies conference on The conference on computer communications - Volume 1

Staffing a call center with uncertain non-stationary arrival rate and flexibility

OR Spectrum

A Simulation Optimization Approach to Long-Term Care Capacity Planning

Operations Research

Transient analysis of general queueing systems via simulation-based transfer function modeling

Proceedings of the Winter Simulation Conference

Controlling excessive waiting times in small service systems with time-varying demand: An extension of the ISA algorithm

Decision Support Systems