Data mining for customer service support
Information and Management
Building Data Mining Applications for CRM
Building Data Mining Applications for CRM
Expert Systems with Applications: An International Journal
Educational data mining: a review of the state of the art
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
Expert Systems with Applications: An International Journal
Artificial Intelligence Review
Review: Data mining techniques and applications - A decade review from 2000 to 2011
Expert Systems with Applications: An International Journal
Hi-index | 12.06 |
This study used data mining techniques to analyze the course preferences and course completion rates of enrollees in extension education courses at a university in Taiwan. First, extension courses were classified into five broad groups. Records of enrollees in extension courses from 2000-5 were then analyzed by three data mining algorithms: Decision Tree, Link Analysis, and Decision Forest. Decision tree was used to find enrollee course preferences, Link Analysis found the correlation between course category and enrollee profession, and Decision Forest found the probability of enrollees completing preferred courses. Results will be used as a reference for curriculum development in the extension program.